The Hogfather Online Returns Policy

We believe you will love the goods you receive from The Hogfather Online. If however, you wish to return an item you have ordered from us we will accept it if they have been unopened, unused and in a brand new condition which we deem fit for resale. We cannot accept goods which have been used or opened unless they are damaged or faulty when they were delivered to you. Your unwanted goods must be returned to us within 7 days of you receiving them.

To qualify for a return you must first email us at, info@TheHogfatherOnline.com, you will then be instructed on how to return the item. Upon receipt of your returned item, we will conduct an inspection to determine if it fit for resale and refund within 30 days. In any event, the buyer is to pay for return carriage.

In-store items advertised as "ex-display" or similar (as in not new) are sold "as is" with no warranty and no returns accepted. If you order contains items we had to order in from suppliers there will be a 25% restocking fee, this is calculated from the value of the returned item only, not the entire order.

If your item is faulty, damaged or not fit for purpose we will accept the return as long as there are no signs of misuse.

If you have any further questions, please do not hesitate to get in touch:

Phone: 01704 541450 Phone: 01704 547783 Email: info@TheHogfatherOnline.com Address: The Hogfather Online, The Old Church, Cemetery Road, Southport, PR8 5EE

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